the dissatisfaction survey

Satisfaction surveys come to me all the time, searching for the small improvements that can be made by the company.

Life comes with a dissatisfaction survey, searching for the improvements we can make ourselves

‘For the creator who seeks to make something new, something better, something important, everywhere you look is something unsatisfying.  The dissatisfaction is fuel.’*

“Have patience with everything unresolved in your heart […] Live the question now.”**

For all the improvements that have been made we still see the possibility for more.  There is still, we feel, undiscovered country to be explore.

Most of all, we’re noticing how the things we feel most deeply are often the things we can make some difference in.  We’re moving out of the industrial paradigm of thinking and doing and are reconnecting our hearts.  Instead of our dissatisfaction being about the way others are doing things, it’s more about what we must do:

‘Our thoughts, in one sense, are geological upheavals of feelings […]. Our interior lives unfold across landscapes that seem to belong to an alien world whose terrain is as difficult to map as it is to navigate […].”^

Even in the industrial age there was more than thinking and doing going on, more than simply a good idea:

“If human nature felt no temptation to take chance … no satisfaction (profit apart) in constructing a factory, a railway, a more or a farm, there might not be much investment as a result of cold calculation … Enterprise only pretends to itself to be mainly motivated by the statement in its own prospectus.”^^

As Mihaly Csikszentmihalyi says of noticing our feelings around what we do:

‘Yet we have all experienced times when, instead of being buffeted by anonymous forces, we do feel in control of our actions, , masters of our own fate.  On the rare occasions that it happens, we feel a sense of exhilaration, a deep sense of enjoyment that is long cherished and that becomes a landmark in memory for what life should be like.’*^

What we’re noticing is the feeling, the energy, and connecting this to our thinking and our doing.  The heart is a powerhouse of possibility.  Richard Rohr, in speaking of generation, is  looking at what we can come up with in response to our dissatisfactions:

‘The hero or heroine is by definition a “generative” person.’^*

(*From Seth Godin’s blog Living in dissatisfaction.)
(**Rainer Maria Rilke, quoted in the Northumbria Community‘s Morning Prayer.)
(^From Maria Popova’s Brain Pickings: The Topography of Tears.)
(^^Economist John Maynard Keynes, quoted in Dan Ariely’s Payoff.)
(*^From Mihaly Csikszentmihalyi’s Flow.)
(^From Richard Rohr’s Falling Upward.)


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