‘Pure inquiry is difficult because it requires you to suspend as much as possible your prejudices, preconceptions, a priori assumptions, and expectations based on past experiences.’*
They’re being sardonic. You’re not being a big help.
There’s always an answer.
Our problem is how many more answers we miss by rushing into diagnosis and solution.
The person wanting help wants it fast.
The person offering help wants to be effective.
Pure inquiry, though, opens many more possibilities.
Possibilities mean choice, and choice makes life richer..
(*From Edgar Schein’s Helping.)