What’s the smallest change we could make […]?*
All you have is what you are and what you give.**
What we have and what we give are the most important things of all.
They are the core question to Otto Scharmer’s transformative process Theory U.
And here they are again in Seth Godin’s blog:
‘When the people we serve present themselves, when they offer us their attention and their trust, we need to work to see two things:
- Who they are. What do they fear, what do they believe, what do they need?
- Who they can become. Which doors can we open, how can we support them, what will they leave behind?’^
We may believe these don’t add up to much when we look around us at who others seem to be and are doing, but it’s not how big the change we can make but where we are able to place it, like yeast in a batch of dough:
‘The most important change in any transformation journey is the change of heart.’^^
Alex McManus identifies why the strategic positioning of something small in relation to the heart has great effect:
‘By “heart” I mean the place where the emotions meet reason, mobilise the will, and shape identity.’*^
And just to add one more thought, this from Nassim Taleb, emotions help us make decisions rather than using reason to weigh things up:
‘One cannot make a decision without emotion. […] emotions are there to prevent us from temporising. […] Psychologists call them lubricants of reason.’^*
(Polycom’s Jeff Rodman, quoted in gaping void’s Deliberate progression.)
(The character Shevek in Ursula Le Guin’s The Dispossessed, quoted in Maria Popova’s Brain Pickings: Ursula Le Guin on Suffering and Getting to the Other Side of Pain.)
(^From Seth Godin’s blog: Seeing what’s right in front of you.)
(^^From Otto Scharmer’s Leading From the Emerging Future.)
(*^From Alex McManus’ Makers of Fire.)
(^*From Nassim Taleb’s Fooled by Randomness.)